IT Professional Services for Clients & MSPs

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Tired of juggling your email and data across different platforms—whether it's Google Workspace, a website host, or numerous scattered locations? We get it! At MSP Strategy, we specialize in making the move to Microsoft 365 simple and seamless. We meticulously plan and implement your entire migration—from email to all your essential data—ensuring minimal disruption to your daily work. Best of all, we provide complete, friendly guidance and support for every end-user on the "Go Live" day, so everyone feels confident and productive from the very start. Let us handle the heavy lifting so you can start enjoying the power and unity of the Microsoft 365 cloud! 

SharePoint is far more than just another cloud drive for file storage. At MSP Strategy, we specialize in planning and implementing custom SharePoint solutions that transform it into the essential communication and collaboration hub your organization needs. Our strategies go beyond simple document management, leveraging SharePoint's powerful features—like internal sites, workflows, and integrated applications—to streamline processes, foster seamless team communication, and drive the high levels of productivity crucial for achieving your business goals. Let us help you unlock SharePoint's full potential. 

Ready to ditch the bulky desk phones and complicated landlines or maybe your VoIP system isn't cutting it? At MSP Strategy, we specialize in planning and implementing robust Microsoft Teams Phone solutions that integrate your calling directly into the productivity tools your team already uses. We handle everything: from assessing your current needs and managing number porting, to configuring advanced features like auto-attendants and call queues. Our goal is a seamless cutover, ensuring your team has crystal-clear voice communication and full phone system functionality—all within the familiar Microsoft Teams app on their computers and mobile devices. Stop paying for separate phone services and start unifying your communication with a modern, flexible Teams Phone system! 

Streamline your operations with our specialized solutions for seamless Client Onboarding and Offboarding. Designed specifically for Managed Service Providers (MSPs), our comprehensive approach ensures that welcoming new clients to your stack and gracefully transitioning departing ones is always efficient, secure, and professional. This includes the meticulous process of full documentation capture during onboarding and the critical cleanup and removal of all agents and system access during offboarding. From secure data migration and license deployment to final data archiving and access revocation, we provide the frameworks and tools to manage the entire lifecycle. This attention to detail optimizes your internal resources, minimizes security risks, and reinforces your professionalism with every smooth and error-free transition. 

Time to say goodbye to slow speeds and unreliable Wi-Fi! At MSP Strategy, we provide a complete Network Refresh service that starts with expert design and ends with flawless installation. We don't just replace old gear; we conduct a deep assessment of your current and future needs to design a modern, secure, and high-speed network foundation tailored for your business growth. Our process ensures minimal downtime during implementation, delivering a stable, fast, and scalable infrastructure that supports all your critical applications and remote teams, making network frustrations a thing of the past. Talk to us about keeping your environment and people safe through design and implementation of physical and virtual firewalls.

Need to future-proof your tech or just achieve compliance? At MSP Strategy, we specialize in managing and executing comprehensive Hardware and Software Upgrade Projects with expert precision. Whether you need a full server replacement, a company-wide refresh of outdated workstations, an operating system upgrade, or a complete overhaul of your underlying network and firewall infrastructure, we handle it all. Our approach ensures that every component—from the speed of your PCs to the security of your network edge—is modern, compatible, and strategically implemented to boost performance, enhance security, and minimize disruption, giving your business a reliable foundation for growth. 

24/7 Human Tech Support. Without 24/7 Overhead Enhance your client offerings and stand out from the crowd with our low-overhead Out-of-Hours Technical Support service! 

Imagine providing your customers with peace of mind through 24x7 technical assistance, even when your regular helpdesk is closed. At MSP Strategy, we offer a seamless, white-labeled solution that delivers skilled, friendly support staff to handle technical issues to your end-users outside of your normal business hours. 

Whether you integrate it as a premium add-on or a standard package differentiator, this service ensures your clients always have expert help available, significantly boosting customer satisfaction and giving you a powerful competitive edge without the overhead of expanding your internal team. 

For Managed Service Providers (MSPs) looking to expand their footprint across Canada, the challenge is often a simple one: how do you establish a trusted, local presence without the massive cost of opening new regional offices? This is where MSP Strategy provides an invaluable competitive advantage. We offer boots-on-the-ground representation and support for your MSP in the critical economic hubs of Ottawa, Toronto, Montreal, and their surrounding areas.

This service is far more than strategic consulting; it is an extension of your physical team. We act as your reliable local representatives, providing the high-touch, in-person presence that wins client trust and closes deals.