IT Professional Services for Clients & MSPs

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Are you tired of juggling your email and data across different platforms—whether it’s Google Workspace, a website host, or numerous scattered locations? We understand how challenging this can be! At MSP Strategy, we focus on developing effective IT strategies to make your transition to Microsoft 365 simple and seamless. Our Managed Services team meticulously plans and implements your entire migration—from email to all your essential data—ensuring minimal disruption to your daily work. Best of all, we provide complete, friendly guidance and support for every end-user on the 'Go Live' day, so everyone feels confident and productive from the very start. Let us handle the heavy lifting so you can start enjoying the power and unity of the Microsoft 365 cloud!

SharePoint is far more than just another cloud drive for file storage. At MSP Strategy, we specialize in developing IT strategies that include planning and implementing custom SharePoint solutions, transforming it into the essential communication and collaboration hub your organization requires. Our managed services go beyond simple document management, leveraging SharePoint's powerful features—like internal sites, workflows, and integrated applications—to streamline processes, foster seamless team communication, and drive the high levels of productivity crucial for achieving your business goals. Let us help you unlock SharePoint's full potential.

Ready to ditch the bulky desk phones and complicated landlines, or is your VoIP system not meeting your needs? At MSP Strategy, we specialize in IT strategy and implementing robust Microsoft Teams Phone solutions that seamlessly integrate your calling into the productivity tools your team already uses. Our Managed Services cover everything: from assessing your current needs and managing number porting to configuring advanced features like auto-attendants and call queues. Our goal is a seamless cutover, ensuring your team enjoys crystal-clear voice communication and full phone system functionality—all within the familiar Microsoft Teams app on their computers and mobile devices. Stop paying for separate phone services and start unifying your communication with a modern, flexible Teams Phone system!

Streamline your operations with our specialized IT strategy solutions for seamless Client Onboarding and Offboarding. Designed specifically for Managed Service Providers (MSPs), our comprehensive approach ensures that welcoming new clients to your stack and gracefully transitioning departing ones is always efficient, secure, and professional. This includes the meticulous process of full documentation capture during onboarding and the critical cleanup and removal of all agents and system access during offboarding. From secure data migration and license deployment to final data archiving and access revocation, we provide the frameworks and tools essential for a robust MSP strategy to manage the entire lifecycle. This attention to detail optimizes your internal resources, minimizes security risks, and reinforces your professionalism with every smooth and error-free transition.

Say goodbye to slow speeds and unreliable Wi-Fi with MSP Strategy's comprehensive Network Refresh service! Our IT strategy begins with expert design and culminates in flawless installation. We don’t just replace outdated gear; we perform a thorough assessment of your current and future needs to create a modern, secure, and high-speed network foundation that supports your business growth. Our managed services ensure minimal downtime during implementation, providing a stable, fast, and scalable infrastructure that accommodates all your critical applications and remote teams, effectively eliminating network frustrations. Contact us to discuss how we can keep your environment and personnel safe through the design and implementation of both physical and virtual firewalls.

Need to future-proof your tech or ensure compliance with your IT strategy? At MSP Strategy, we specialize in delivering Managed Services that focus on managing and executing comprehensive Hardware and Software Upgrade Projects with expert precision. Whether you require a full server replacement, a company-wide refresh of outdated workstations, an operating system upgrade, or a complete overhaul of your underlying network and firewall infrastructure, we handle it all. Our approach ensures that every component—from the speed of your PCs to the security of your network edge—is modern, compatible, and strategically implemented to boost performance, enhance security, and minimize disruption, providing your business with a reliable foundation for growth.

24/7 Human Tech Support. Without 24/7 Overhead. Enhance your client offerings and stand out from the crowd with our low-overhead Out-of-Hours Technical Support service, a key component of your IT strategy! 

Imagine providing your customers with peace of mind through 24x7 technical assistance, even when your regular helpdesk is closed. At MSP Strategy, we offer a seamless, white-labeled solution that delivers skilled, friendly support staff to manage technical issues for your end-users outside of your normal business hours. 

Whether you integrate it as a premium add-on or a standard package differentiator, this Managed Services offering ensures your clients always have expert help available, significantly boosting customer satisfaction and giving you a powerful competitive edge without the overhead of expanding your internal team.

For Managed Service Providers (MSPs) aiming to expand their footprint across Canada, the challenge often lies in establishing a trusted, local presence without incurring the massive costs associated with opening new regional offices. This is where MSP Strategy offers a significant competitive edge. We provide boots-on-the-ground representation and support for your MSP in critical economic hubs like Ottawa, Toronto, Montreal, and their surrounding areas, enhancing your IT strategy. 

Our service goes beyond mere strategic consulting; it serves as an extension of your physical team. Acting as your reliable local representatives, we deliver the high-touch, in-person presence essential for winning client trust and closing deals in the Managed Services landscape.